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Case Study

US Tronics: Modernizing Satellite Communications Operations on AWS

US Tronics' AWS GovCloud modernization engagement, with a conditional agentic AI extension for approved operational knowledge and incident workflows.

Customer story

A customer story from a Tactical Edge engagement.

See the problem, the approach, and what changed. For your project, we'll establish a baseline and agree on how results will be measured.

Engagement Overview

The US Tronics engagement focused on migrating and modernizing satellite-communications infrastructure on AWS GovCloud (US), with attention to workload isolation, telemetry, operational access, and recovery planning.

The Challenge

  • Plan a migration for communications workloads with sensitive operational data.
  • Connect infrastructure monitoring with the runbooks and people responsible for incident response.
  • Keep access, encryption, recovery, and data-boundary decisions visible through modernization.

The Approach

  • Organize application, compute, storage, and database migration steps around the communications workload.
  • Include telemetry, centralized monitoring, and incident notification in the operating model.
  • Review identity, encryption, backup, and recovery responsibilities for the selected AWS environment.

What Changed

The work established a migration and operations path for the communications environment. Using AWS GovCloud does not by itself establish an application's compliance; controls and operating procedures must be assessed for the workload.

AWS Agentic AI Capability Extension

The following architecture describes capabilities that could extend this engagement's workflow. It distinguishes possible additions from the original customer work.

Where the required services and models are approved and available, an operations assistant could summarize an incident from permitted telemetry, retrieve the matching runbook, and prepare a response checklist for an operator.

AWS service roles for the proposed US Tronics workflow extension
ServiceRole in the extension
Amazon BedrockSummarize approved incident context and draft an operator checklist with supporting evidence.
Bedrock Knowledge BasesRetrieve approved runbooks and maintenance records within the permitted data boundary.
AgentCore Runtime and GatewayRead incident status and prepare an operator task through explicitly authorized tools.
AWS workflow servicesConnect existing CloudWatch alerts, SNS notifications, and Systems Manager runbooks with a reviewed incident-response workflow.

AgentCore can host an application's agent and expose approved tools through Gateway, with Identity for service access and Observability for execution traces. The application defines its tool permissions, validation, and approval steps.[1]

Bedrock Knowledge Bases can retrieve relevant source material and include citations in generated responses. Select the retrieval configuration and apply the source content's access rules before supplying it to a model.[2]

Existing Amazon Bedrock Agents deployments can use action groups and knowledge bases for orchestration. AWS now calls this service Bedrock Agents Classic and has closed it to new customers; new agent implementations should evaluate AgentCore.[3]

Bedrock Guardrails offers configurable content, sensitive-information, and grounding checks. Test the selected checks against representative requests and keep authorization and human approvals in the application workflow.[4]

AWS documents service differences for Amazon Bedrock in GovCloud. Verify each proposed feature and model for the selected partition and Region before designing the extension.[5]

Operating Boundaries and Evaluation

Confirm service, model, partition, Region, and data-class approval before introducing any AI component. If a required service is unavailable or unapproved, retain the existing approved workflow; do not move restricted data to another environment to enable it.

Test source accuracy, false incident summaries, operator task completion, audit trace coverage, and recovery readiness within the approved environment.

AWS References

These references document the extension's AWS capabilities.

  1. Amazon Bedrock AgentCore overview. https://docs.aws.amazon.com/bedrock-agentcore/latest/devguide/what-is-bedrock-agentcore.html
  2. Amazon Bedrock Knowledge Bases. https://docs.aws.amazon.com/bedrock/latest/userguide/knowledge-base.html
  3. Amazon Bedrock Agents Classic. https://docs.aws.amazon.com/bedrock/latest/userguide/agents.html
  4. Amazon Bedrock Guardrails. https://docs.aws.amazon.com/bedrock/latest/userguide/guardrails.html
  5. Amazon Bedrock in AWS GovCloud (US). https://docs.aws.amazon.com/govcloud-us/latest/UserGuide/govcloud-bedrock.html

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