Introduction

Tactical Edge AI, LLC (“Tactical Edge,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal data in connection with our consulting services, website, and general business activities.

By using our website or engaging with our services, you agree to the practices described in this policy.

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Scope & Information We Collect

This policy applies to individuals and businesses who interact with Tactical Edge in any of the following ways:

• Submitting inquiries or subscribing to our content via the website
• Engaging us for consulting services
• Participating in meetings, events, or email communications
  

We may collect basic business-related personal information such as:

• Name, job title, company, and contact information
• Information shared through forms, emails, or meeting interactions
• Limited website analytics data (e.g., browser type, IP address, time spent on pages)
  

We do not collect sensitive personal data such as health records, financial account numbers, or government-issued IDs.

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How We Handle Client & Website Data

Tactical Edge operates as both a Data Controller and a Data Processor, depending on the nature of the engagement:

• Data Controller: When Tactical Edge collects personal data directly from website visitors, marketing subscribers, and prospective clients, we determine the purpose and means of data processing.
• Data Processor: When Tactical Edge processes client-provided data as part of consulting engagements, we act on behalf of the client and follow contractual obligations regarding data use.

Clients who engage Tactical Edge for consulting services remain responsible for ensuring that any personal data shared with Tactical Edge complies with applicable laws.

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How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with clients and prospective clients
• To deliver and manage consulting engagements
• To respond to inquiries or service requests
• To improve our website and marketing based on general engagement trends
• To meet legal, tax, and compliance obligations

We do not use personal data for automated profiling or advertising, and we do not sell or rent your information.

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Client Confidentiality & Consulting Data Protections

As a consulting firm, confidentiality is core to our relationships. We treat all client-provided materials, discussions, and internal data as confidential. We do not share client strategies, insights, or materials with third parties unless required by law or explicitly authorized by the client.

We enter into non-disclosure agreements (NDAs) where appropriate and limit access to sensitive client information to only those who need it to support the engagement.

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Legal Basis for Processing (GDPR & CCPA Compliance)

We process personal data based on the following legal bases:

• Performance of a Contract: Fulfilling consulting engagements and service agreements.
• Legitimate Interests: Enhancing business operations, improving our services, and conducting professional networking.
• Consent: Sending marketing emails or processing optional cookies (where legally required).
• Legal Obligations: Retaining data for compliance with tax, accounting, and regulatory requirements.

Where required by law, we obtain explicit consent before processing personal data for marketing or analytics.

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Data Sharing & Third Parties

We only share personal data with trusted third-party service providers who help us operate our business, such as cloud storage providers, accounting platforms, and email systems. These providers are contractually required to follow privacy laws and only access data as necessary to provide their services.

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Data Security & Risk Mitigation Measures

Tactical Edge takes data security seriously and follows industry best practices to safeguard personal and business data against unauthorized access, loss, or misuse. Our security measures include:

• Encryption: All stored and transmitted data is protected using industry-standard encryption protocols.
• Access Controls: Only authorized personnel can access sensitive data, with role-based permissions to limit unnecessary exposure.
• Incident Response Plan: In the event of a security breach, we follow a structured incident response plan, including:
  
  • Immediate containment of the breach
  • Client and regulatory notifications (where required)
  • Internal investigation and remediation actions

We strongly advise clients to use secure communication channels when sharing sensitive business information with us.

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Data Breach Notification

Tactical Edge follows industry-standard security measures to protect personal data. In the event of a security breach affecting personal data, we will:

1. Assess the scope and impact of the breach.
2. Notify affected clients and individuals as required by applicable law.
3. Take corrective actions to prevent future incidents.
4. Provide affected clients with a report detailing remediation efforts.

Clients and affected parties will be informed through email or official communication channels if their data is impacted.

If you suspect unauthorized access or a data breach, please report it immediately to security@tacticaledge.com.

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Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

• Access & Correction: Request copies or corrections of your personal data.
• Opt-Out of Marketing: Unsubscribe from promotional emails.
• Data Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Restrict Processing: Object to certain uses of your data.

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User Consent & Withdrawal Rights

Tactical Edge may collect and process personal data based on user consent where required by law, including for:

• Marketing communications (e.g., newsletters, promotional emails).
• Website cookies and tracking technologies.
• Voluntarily submitted information through contact forms.

By using our Services, you consent to this data collection. You may withdraw your consent at any time by:

• Unsubscribing from emails via the opt-out link in any marketing email.
• Managing cookie preferences in your browser settings or through our Cookie Preferences Center.
• Contacting us directly at privacy@tacticaledge.com to request withdrawal of consent.

If you withdraw consent, it will not affect the lawfulness of data processing conducted before withdrawal.

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Opt-Out of Sale or Sharing of Personal Information

Tactical Edge does not sell or share personal data for advertising, monetization, or third-party marketing purposes.

However, if you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

• Request confirmation that your personal data has not been sold or shared.
• Opt-out of any potential future sale or sharing of personal information.

To exercise your opt-out rights, please contact privacy@tacticaledge.com.

Tactical Edge does not use automated decision-making processes to make legally binding decisions about individuals.

If you are an EU or UK resident and believe Tactical Edge has not adequately addressed your data protection concerns, you may file a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). EU residents can find their local authority on EDPB’s website.

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Cookies & Tracking Technologies

We use cookies to enhance functionality, analyze website traffic, and personalize user experience. You can:

• Adjust Browser Settings: Disable cookies through your browser preferences.
• Use Our Cookie Preferences Center: Manage tracking settings on our website.

For full details, see our Cookie Policy.

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Children's Privacy

Our Services are intended for business professionals. We do not knowingly collect or process data from individuals under 16 years old.

If you believe we have inadvertently collected personal data from a minor, please contact us for deletion.

Tactical Edge’s services are intended for business professionals and are not designed for individuals under 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

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Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.

For material changes, we will notify users via email or website updates.

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Legal Jurisdiction & Dispute Resolution

This Privacy Policy is governed by the laws of Virginia state and U.S. Federal Law, without regard to conflict of law principles.

In the event of a dispute:

1. Clients must first attempt to resolve disputes by contacting privacy@tacticaledge.com.
2. If unresolved, the dispute will be subject to mediation or binding arbitration in Virginia.
3. Legal proceedings (if necessary) must be conducted in Virginia.

By using Tactical Edge’s services, you agree to the exclusive jurisdiction of the courts or arbitration process specified above.

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Contact Information

For questions or privacy-related concerns, contact us:

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Tactical Edge AI, LLC
Email: privacy@tacticaledge.com
Address: 8401 Mayland Dr, Ste S, Richmond, VA, 23294, USA

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Article 27 Representative (EU/UK)

In accordance with Article 27 of the GDPR, Tactical Edge AI, LLC has appointed Rickert Services Ltd UK as its representative for data protection matters in the European Union and the United Kingdom.

EU and UK residents may contact Rickert for inquiries related to GDPR or UK data protection laws:

EU/UK RepresentativeRickert Services Ltd, UKPO Box 1487Peterborough, PE1 9XX, United KingdomEmail: art-27-rep-tacticaledgeai@rickert-services.uk