Customer Profile
Squid provides an affordable way to retrieve product analytics for small businesses. They prioritize simplicity and accessibility, aiming to gather essential insights without the need for coding, complex analytics expertise, or unnecessary clutter.
The Challenge
Squid was looking for a way to solve end-user challenges in understanding and optimizing their product performance. Questions like where users encounter obstacles, the speed at which they derive value, their conversion to revenue, and reasons for drop-offs remain unanswered. The absence of a streamlined approach hinders their ability to identify and address user needs efficiently.